■ DISCLOSURE WORKS

Required information. Ready to publish.
A Bella Mente company

STAIRs CHAPTER 1 STARTS 1 OCTOBER 2026

Turn the information you already hold into a publication scheme tenants can actually use.

Disclosure Works reviews your existing publicly available information, maps it against the STAIRs Chapter 1 requirements, identifies apparent gaps and builds the structure your team needs to implement the scheme.STAIRs Publication Scheme Build Pack
Founding client rate: £295No subscription. No mandatory meeting. One implementation re-check included.

You may already have most of what you need.

STAIRs Chapter 1 requires private registered providers to proactively publish information across seven areas:01 Governance & decision-making
02 Spending
03 Housing stock management
04 Performance
05 Housing services
06 Lists & registers
07 Social housing management policies & strategiesThe challenge isn't necessarily creating more information. It's identifying what you already hold, making sure the right information is accessible, organising it clearly and determining what still needs attention.We do that groundwork for you.

What we actually do

We review your existing website and published documents and create a provider-specific implementation pack.Every substantive finding is supported by the page or document reviewed, the relevant date, the applicable STAIRs category, the reason it has been flagged and the recommended next action.Requirement
A point directly arising from the STAIRs framework.Implementation Action
Something practical that appears to need changing, updating or organising.Confirm
Something we cannot determine from public information alone.Specialist Decision
Something that should be considered internally by your DPO, governance adviser or legal adviser.We don't turn uncertainty into fake certainty.

What you receive

01 — Executive readiness summary
A clear snapshot of your implementation position across the seven STAIRs classes and your tenant review route. See what's ready, what needs action, what needs confirming and what requires specialist review.02 — Evidence-backed information map
We locate relevant public pages and documents and map them against the STAIRs framework. Your pack records the evidence reviewed rather than simply providing generic commentary.03 — Gap and action review
We identify information that appears readily accessible, difficult to locate, potentially outdated, not readily identifiable, or requiring internal confirmation or specialist judgement.04 — Draft publication scheme
A provider-specific structure for your tenant-facing STAIRs publication scheme. Where appropriate, your existing live pages and documents are linked directly into the correct categories. The aim is to leave your team with something close to implementation.05 — Chapter 1 review route
We assess whether tenants have a clear route to raise concerns where they believe information should have been published. Where needed, we provide a practical framework for that process.06 — Prioritised implementation plan
Actions are separated into READY / ACTION / CONFIRM / SPECIALIST REVIEW, so your team knows what to do first and who needs to make the decision.07 — 30-day implementation re-check
Once you've made the changes, send us the updated links. We'll complete one re-check within 30 days at no additional cost.

An example finding

Illustrative example — Performance informationEvidence reviewed
Performance page
Tenant Satisfaction Measures 2025/26
Annual Report 2024/25Finding
Current Tenant Satisfaction Measures are published, but the principal performance page still directs residents prominently towards significantly older reporting.Why we've flagged it
Current performance information exists, but it may not be readily identifiable from the page residents are most likely to use.Recommended action
Update the main performance page so current reporting is presented prominently and historic material is clearly labelled as archive content.STATUS: ACTION

Clear boundaries. Better decisions.

Disclosure Works provides technical research, publication mapping and implementation support.We do not:• certify regulatory compliance
• provide legal advice
• determine whether a specific exemption applies
• decide whether information should legally be withheld or redacted
• provide data-protection advice
• create substantive financial, governance or performance records that your organisation does not already hold
• replace your DPO, legal advisers or governance teamWhere a point requires specialist judgement, we identify it clearly rather than pretending to make that decision for you.

How it works

1. Tell us who you are
Organisation name, website and contact details. No discovery meeting required.2. We conduct the review
We research your existing public information and map it against Chapter 1.3. You receive your Build Pack
Evidence, findings, draft publication structure and prioritised implementation actions.4. Your team implements
You remain responsible for publication and internal decisions.5. We re-check
One implementation re-check within 30 days.

Your publication scheme. Ready to implement.

£295
Founding client rate — first 10 providersIncludes:
• full public-information review
• executive readiness summary
• evidence-backed STAIRs mapping
• gap/action review
• draft publication-scheme structure
• Chapter 1 review-route assessment
• prioritised implementation plan
• specialist decision log
• one 30-day implementation re-checkNo subscription. No hourly billing. No mandatory meeting.Purchase orders and invoicing available.Request a Build Pack →

Regulation creates enough work without creating more consultancy.

Disclosure Works exists to take a defined regulatory publication task and turn it into something practical.Research thoroughly.
Show the evidence.
Separate requirements from recommendations.
Flag specialist decisions rather than guessing.
Leave the client with something they can actually use.DISCLOSURE WORKS
Required information. Ready to publish.
A Bella Mente company[email protected]
[email protected]

Official guidance
Our STAIRs work is structured around the current MHCLG STAIRs Policy Statement and Housing Ombudsman guidance for private registered providers.

Disclosure Works is a trading name of Bella Mente Ltd. Registered in England and Wales. Company No. 16623812.
Registered office: The Ranch, Nottingham Road, Woodborough, NG14 6EH.Privacy · Terms · Service Scope

PrivacyDisclosure Works is a trading name of Bella Mente Ltd. We use personal information only where necessary to respond to enquiries, deliver services, manage client relationships and conduct proportionate business-to-business marketing. Where we contact named business professionals using publicly available work information, we rely on legitimate interests where appropriate and provide a clear opt-out. We do not sell personal data. Contact: [email protected].Back to home

TermsDisclosure Works provides technical research, publication mapping and implementation support. Services are supplied by Bella Mente Ltd trading as Disclosure Works. Fees, scope and deliverables are confirmed before work begins. Clients remain responsible for the accuracy of information they provide, publication decisions and final regulatory/legal sign-off. Disclosure Works does not provide legal advice or regulatory certification.Back to home

Service ScopeDisclosure Works helps registered providers identify, organise and map existing published information against the STAIRs Chapter 1 framework. We can identify apparent gaps, outdated or difficult-to-find material, draft publication-scheme structures and provide implementation actions. We do not determine whether exemptions apply, make legal/redaction decisions, provide data-protection advice, create substantive records the provider does not already hold, or certify compliance. Matters requiring legal, DPO or specialist judgement are clearly flagged for internal review.Back to home